Usually, the refund is processed within ten business days after delivery at our warehouse.
Shipping and handling charges are nonrefundable.

The cost of outbound shipping is nonrefundable. If you use the provided pre-paid return shipping label included with your order, a $10.00 shipping and handling fee will be deducted from your refund.

If you believe you received a faulty product or the product was damaged in transit, please email us a description of the issue and images of the defects: usa.customerservice@marimekko.com